How to Set Up Yandex Go Before Arriving in Kazakhstan.
To avoid common issues with payments and account verification in Kazakhstan, it is recommended to set up the Yandex Go app while still in the UK.
Step-by-step guide:
1 Download the Yandex Go app from the App Store or Google Play. If you see a message saying
you cannot request rides, this is normal.
2 Manually enter a location in Kazakhstan (e.g. your campus or accommodation in Astana) to
switch regions.
3 Create your account using your phone number and access the menu to complete setup.
4 Add your payment method (card, Apple Pay, or Google Pay). This is crucial to do before arrival.
5 Optionally, save key locations such as your accommodation as ‘Home’ and your workplace as
‘Work’.
Important tips:
1 Set up your account before travelling to avoid verification issues.
2 Data roaming may help but is not essential.
3 Some users experience card issues later; support can be inconsistent.
4 If multiple users face issues, consider contacting Yandex directly as an institution
